Privacy notice
Last updated September 2026
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This privacy notice is a generic South African draft. It must be reviewed and approved by the client (and where appropriate a legal advisor) before the site goes live.
Who we are
This notice covers SURE Consult and SURE Academy, operated byto follow. The information officer is to follow.
What we collect
We only collect what we need to answer you or process a booking.
- Enquiries: your name, company, role, email, phone number and whatever you write in the message.
- Training registrations: the above, plus delegate names, number of delegates, and invoice details such as company legal name, VAT number and purchase order reference.
- Website analytics: none at present. If cookieless, aggregate analytics are added later, this notice will say so before they are switched on. to follow
We do not use advertising trackers, and we do not set cookies for marketing.
Why we use it
- To respond to your enquiry.
- To process a registration, issue a payment reference, and confirm a booking.
- To issue certificates of attendance where a module includes one.
- To meet our own record-keeping and tax obligations.
We will not send you marketing you did not ask for, and we do not sell or rent your information to anyone.
Who else sees it
Registration and enquiry details are stored in Google Workspace (Google Sheets and Gmail), and the website is hosted on Cloudflare. Both are processors acting on our instructions. Beyond that, your details are not shared with third parties unless the law requires it.
How long we keep it
Enquiries are kept while there is an active conversation and for a reasonable period afterwards. Registration and payment records are kept for as long as South African tax and company law requires.to follow
Your rights under POPIA
You may ask us to:
- Tell you what personal information we hold about you.
- Correct anything that is wrong or out of date.
- Delete information we no longer have a lawful reason to keep.
- Stop using your details for a particular purpose.
To make any of these requests, contact the information officer atto follow. You also have the right to complain to the Information Regulator of South Africa.
Security
Information is held in access-controlled Google Workspace accounts. The website is served over HTTPS, and form submissions are transmitted encrypted. No system is perfect, but we take reasonable steps to protect what you give us.
Changes
If this notice changes materially we will update the date at the top of the page.